New year, new start!
As always there is going to be a lot of unfulfilled resolutions made in the new year. We’ve heard it all before; ‘I am going to give up chocolate’, a couple of weeks later the wrappers start appearing on the living room table. But why not make a resolution in the new year which […]
Why is customer service so bad?
With the run up to Christmas with us it’s time to get out there and do some shopping. But how many times will we witness customer service excellence? The sad answer is, in this country not very many. Staff chatting to each other about their nights out while serving you, forgetting that a smile and […]
Business administration who needs it?
We do, because at Brooks and Kirk we know that at the heart of every successful company or organisation there lies an efficient team of backroom workers. Often unseen their work builds your success. Our accredited qualifications and Apprenticeships in Business and Administration ensures that your team is qualified to tackle the challenges the modern […]
PTLLS funding gone
We had limited funding which enabled us to offer units from the increasingly popular PTLLS course completely for free. However after experiencing extremely high demand, Brooks and Kirk unfortunately have to report that this funding has been used up. This isn’t to say that this will remain the case, however currently there is no funding […]
Funding for care personal assistant training
If you employ personal assistants (individual employers) to provide your day to day care you can apply for a grant directly from Skills for Care to support the full cost of learning and development for both yourself and your personal assistants. This could include training for you about being the employer or care qualifications for […]