A couple of weeks back we wrote an article about an independent survey which our learners were asked to complete. If that rings a bell, then you will know how incredible the results were. If it doesn’t ring a bell, then why not have a gleg now by having a read of the full post .
However, we didn’t include any of the comments that our learners added at the end of the survey and that’s where it really gets impressive! Although we don’t have the names for whoever wrote each of these comments, we are extremely grateful and thankful to all of our learners for speaking so highly of us.
Although we may be blowing our own trumpet a tad here, we just wanted to share some of these comments with everyone. If you’re looking at training to become an assessor and you’re unsure as to whether or not you should choose Brooks and Kirk, just bare in mind these following comments. All of which came straight from the horse’s mouth. Metaphorically speaking of course. We don’t actually have any horses as learners, unfortunately…
Anyhow, they were asked, “What do you like best about your provider?”
Here are just a small percentage of the responses we received, word for word;
The flexibility of the course duration as well as the support from assessors. The feedback is very helpful and relevant; it’s given in a timely manner. They kept in contact to ensure that I was happy pursuing my course. They can be easily contacted and the tutor support is just brilliant.
It is well managed, professional and very helpful. When I have needed extra help there has always been someone who has been able to help me. I have recommended this company.
Although they ‘teach’ online (which was what I wanted as this gives me the flexibility to study whenever I choose), I still felt they gave the ‘personal’ touch often lacking on online courses. I also felt they cared about my progress and was even phoned on a few occasions when it seemed I was unclear about some of the feedback I received from them.
Very supportive assessors and support team. Clear, easy to use virtual learning. Clear, timely feedback. Highly recommend. I am now studying with them again!
Right from the beginning they were very supportive, someone was always on the other end of the phone if help was needed. The course was well designed and clear, the two day in-house training was well planned, and all staff involved had excellent knowledge and clearly loved their jobs.
I get the feeling that we wouldn’t have received such detailed feedback from horses. So, upon reflection, it probably is handy that we don’t have any horses as learners.
If you would like to find out more about the assessor course that our learners are so complimentary about, then you may wish to have a read of our CAVA information page.